ServiceNow Exam CIS-CSM Topic 1 Question 46 Discussion

Actual exam question for ServiceNow's Certified Implementation Specialist - Customer Service Management exam

Question #: 46
Topic #: 1

From a security perspective, scoping brings several benefits: (Choose two.)

AImproves instance security by limiting accessibility to other applications on the instance

BProvides CSM teams the autonomy and control needed to configure and manage the CSM application, but not the CSM Service Portals

CIT can manage and control the pace of the CSM teams because dependencies have been put in place

DThe scope holds the records and acts as a container for the desired Customer Service Management Applications

Show Suggested Answer

Suggested Answer: B, D

by Barbra at Jan 07, 2023, 05:45 PM

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2 years ago

why not A and B?

upvoted 1 times

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