ServiceNow Exam CIS-CSM Topic 2 Question 70 Discussion

Actual exam question for ServiceNow's Certified Implementation Specialist - Customer Service Management exam

Question #: 70
Topic #: 2

[All Certified Implementation Specialist - Customer Service Management Questions]

Which type of catalog item may be found in a Service Catalog?

ARequested Items

BContent Items Most Voted

CCategories

DExecution Plans

Show Suggested Answer

Suggested Answer: B

by Kindra at May 20, 2024, 12:11 PM

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Lucina

4 months ago

Whoever wrote this question must have been a big fan of catalogs... or maybe they just really love planning 'executions'.

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Ngoc

3 months ago

D) Execution Plans

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Refugia

3 months ago

C) Categories

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Quinn

3 months ago

A) Requested Items

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Victor

4 months ago

Hmm, this question is really making me hungry for a good catalog of my favorite snacks. Maybe the Service Catalog has some tasty options?

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Tamie

3 months ago

D) Execution Plans

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Wilford

3 months ago

C) Categories

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Elinore

3 months ago

B) Content Items Most Voted

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Lajuana

4 months ago

A) Requested Items

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Erasmo

4 months ago

A) Requested Items has to be the correct answer. That's the whole purpose of a service catalog, right?

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Cassie

4 months ago

B) Content Items Most Voted? Really? That doesn't even sound like a real thing in a service catalog. What kind of question is this?

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Melina

3 months ago

C) Categories are also commonly found in a Service Catalog to help organize items.

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Blossom

3 months ago

A) Requested Items are the most common type of catalog item found in a Service Catalog.

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Georgene

3 months ago

D) Execution Plans are used to outline the steps needed to complete a specific service request.

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Dyan

3 months ago

C) Categories help organize the different types of services available in the Service Catalog.

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Lonna

3 months ago

C) Categories help organize the different types of services available in the Service Catalog.

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Alita

4 months ago

A) Requested Items are the most common type of catalog item found in a Service Catalog.

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Laurel

4 months ago

A) Requested Items are the most common type of catalog item found in a Service Catalog.

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Merilyn

4 months ago

D) Execution Plans sounds like it could be right, but I'm not 100% sure. Anyone else have thoughts?

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Dottie

4 months ago

C) Categories are important for organizing the different items in the catalog.

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Nenita

4 months ago

A) Requested Items are also commonly found in a Service Catalog.

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Raymon

5 months ago

I'm pretty sure it's C) Categories. That's the one that makes the most sense in a service catalog.

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Frederica

4 months ago

I'm leaning towards D) Execution Plans.

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Osvaldo

4 months ago

I think it's C) Categories as well.

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Noble

4 months ago

I agree with you, it's definitely C) Categories.

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Tamesha

4 months ago

I think it's A) Requested Items too.

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Ty

4 months ago

I'm not sure, but I think it's B) Content Items Most Voted.

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An

4 months ago

I agree with you, it's C) Categories.

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Zita

4 months ago

I believe it's D) Execution Plans.

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Dannette

5 months ago

I think it's A) Requested Items.

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