ServiceNow Exam CIS-CSM Topic 3 Question 63 Discussion

Actual exam question for ServiceNow's Certified Implementation Specialist - Customer Service Management exam

Question #: 63
Topic #: 3

[All Certified Implementation Specialist - Customer Service Management Questions]

Partner admin (sn_customerservice.partner_admin) contacts have access to:

ATheir customer account

BTheir partner accounts

CBoth

DNeither

Show Suggested Answer

Suggested Answer: C

by Daron at Feb 07, 2024, 09:24 AM

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Cristy

3 months ago

I am not sure about the answer, but I think partner admin contacts should at least have access to their partner accounts.

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Marylou

3 months ago

I agree with Clay, having access to both accounts can streamline processes for partner admin.

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Clay

4 months ago

I think it makes sense for partner admin contacts to have access to both accounts for better management.

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Kanisha

4 months ago

I believe partner admin contacts only have access to their customer account.

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Coleen

4 months ago

I think partner admin contacts have access to both customer and partner accounts.

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Antonio

4 months ago

I think the correct answer is C) Both. It would be inefficient for them to only have access to one.

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Laine

4 months ago

Well, having access to both would allow them to better support their customers as well.

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Clorinda

5 months ago

I'm not sure about that. I think they only have access to their partner accounts.

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Rasheeda

5 months ago

I agree with Laine. It makes sense for them to have access to both to effectively manage their partnerships.

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Laine

5 months ago

I think partner admin contacts have access to both customer and partner accounts.

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