ServiceNow Exam CIS-CSM Topic 6 Question 74 Discussion

Actual exam question for ServiceNow's Certified Implementation Specialist - Customer Service Management exam

Question #: 74
Topic #: 6

[All Certified Implementation Specialist - Customer Service Management Questions]

Which knowledge records can be configured with User Criteria?

AKnowledge Base

BKnowledge Base and Category

CKnowledge Base, Category and Article

DKnowledge Base and Article

Show Suggested Answer

Suggested Answer: D

by Solange at Jul 05, 2024, 11:14 AM

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Tabetha

15 days ago

C is the answer, no doubt about it. Unless the question is actually a trick question, which would be hilarious.

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Yuki

2 days ago

I agree, C is the correct answer. It covers all the options mentioned.

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Jerry

4 days ago

C) Knowledge Base, Category and Article

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Ula

18 days ago

I'm feeling confident about C. It just makes the most sense to me.

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Mendy

19 days ago

Hmm, this is a tough one. I'm going to have to go with C, but I'm not 100% sure.

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Lindsey

22 days ago

C is definitely the way to go. I can't imagine any of the other options being correct.

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Rosina

6 days ago

I think C is the correct answer.

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Dante

30 days ago

I was stuck between B and C, but I'm going to go with C. Seems like the most comprehensive answer.

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Brigette

23 hours ago

C is the best option for sure. It includes all the necessary criteria.

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German

1 days ago

Yeah, C includes all the necessary knowledge records for User Criteria.

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Kizzy

10 days ago

I was also considering B, but I think C covers more.

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Buck

12 days ago

I agree, C seems like the most comprehensive choice.

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Han

15 days ago

I agree, C seems like the most comprehensive option.

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Crista

16 days ago

I think C is the correct answer too. It covers all the bases.

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Latanya

20 days ago

I think C is the correct answer too. It includes all the options.

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Dong

1 months ago

I believe the correct answer is C) Knowledge Base, Category and Article, as User Criteria can be applied at all those levels.

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Sabrina

1 months ago

I'm not sure, but I think D) Knowledge Base and Article could also be correct.

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Mitzie

1 months ago

I think the correct answer is C. Knowledge Base, Category and Article. That seems to cover all the options we have here.

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Geraldo

10 days ago

Let's go with C) Knowledge Base, Category and Article then.

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Juliana

14 days ago

I'm pretty sure it's D) Knowledge Base and Article.

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Major

18 days ago

I think it's either B) Knowledge Base and Category or C) Knowledge Base, Category and Article.

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Taryn

25 days ago

Yes, that option covers all the possible configurations for knowledge records with User Criteria.

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Felix

28 days ago

I agree, C) Knowledge Base, Category and Article seems to be the most comprehensive option.

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Ronnie

29 days ago

I agree, C) Knowledge Base, Category and Article seems like the most comprehensive option.

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Verlene

2 months ago

I agree with Glenn, because User Criteria can be configured with all three.

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Glenn

2 months ago

I think the answer is C) Knowledge Base, Category and Article.

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