ServiceNow Exam CIS-FSM Topic 4 Question 15 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 15
Topic #: 4

[All CIS-FSM Questions]

If geolocation is not enabled, the agent's starting position for a given day defaults to what?

AThe last task location for each field agent for a given day

BThe first task location for each field agent for a given day

CThe agent's home office location

DThe geographic coordinates returned from the agent's mobile device

Show Suggested Answer

Suggested Answer: D

by Xochitl at Jul 15, 2024, 10:41 AM

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Jerlene

4 months ago

This question is a real head-scratcher! I'm leaning towards C), but I'm not 100% sure. Guess I need to study my geolocation protocols a bit more.

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Filiberto

4 months ago

I'll go with B) The first task location for each field agent for a given day. Seems like a reasonable default if geolocation isn't working.

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Alisha

4 months ago

D) The geographic coordinates returned from the agent's mobile device seems like the correct answer. Why would it default to a specific task location?

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Albina

3 months ago

I agree, it makes sense to use the geographic coordinates from the agent's mobile device.

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Alpha

3 months ago

I think it defaults to the last task location for each field agent for a given day.

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5 months ago

I think the answer is C) The agent's home office location.

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