ServiceNow Exam CIS-FSM Topic 7 Question 23 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 23
Topic #: 7

Assuming the reserve parts in agent stockroom configuration option is enabled, when sourcing a part, the From Stockroom field is auto-populated with a default stockroom location, only if:

AThe parts scheduling plugin is activated

BThe part is available in the dispatcher's stockroom

CThe part is available in the agent's personal stockroom

DThe field agent has preferred stockrooms defined

Show Suggested Answer

Suggested Answer: C

by Vanesa at Sep 16, 2024, 01:16 AM

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Roselle

2 months ago

Haha, the question reminds me of that time I accidentally ordered a thousand paperclips instead of the one part I needed. Classic field agent move!

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Ria

1 months ago

B) The part is available in the dispatcher's stockroom

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Deeanna

1 months ago

C) The part is available in the agent's personal stockroom

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Miss

1 months ago

A) The parts scheduling plugin is activated

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Nohemi

2 months ago

But wouldn't it make more sense for the default stockroom location to be the agent's personal stockroom?

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Jordan

3 months ago

I disagree, I believe the correct answer is D) The field agent has preferred stockrooms defined.

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Herminia

3 months ago

D seems more likely to me. The field agent's preferred stockrooms should determine the default location.

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Nohemi

3 months ago

I think the answer is C) The part is available in the agent's personal stockroom.

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Dominga

3 months ago

I think the answer is C. The part has to be available in the agent's personal stockroom for the field to be auto-populated.

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Ty

2 months ago

D) The field agent has preferred stockrooms defined

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Noelia

2 months ago

C) The part is available in the agent's personal stockroom

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Jarvis

2 months ago

B) The part is available in the dispatcher's stockroom

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Gaston

2 months ago

A) The parts scheduling plugin is activated

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