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ServiceNow Exam CIS-HAM Topic 1 Question 43 Discussion

Actual exam question for ServiceNow's CIS-HAM exam
Question #: 43
Topic #: 1
[All CIS-HAM Questions]

What three areas of data quality does the CMDB Health Dashboard focus on? (Choose three.)

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Suggested Answer: A, B, F

The CMDB Health Dashboard is a tool that monitors and reports the health of the Configuration Management Database (CMDB) data based on four key performance indicators (KPIs): completeness, compliance, correctness, and relationship accuracy12.

Completeness measures the percentage of configuration items (CIs) that have the required and recommended attributes populated12.

Compliance measures the percentage of CIs that adhere to predefined regulatory requirements, internal governance, and certificates12.

Correctness measures the percentage of CIs that pass the predefined data integrity rules, such as identification rules, orphan CI rules, and stale CI rules12.

Relationship accuracy measures the percentage of CIs that have the expected relationships with other CIs12.

The CMDB Health Dashboard focuses on the first three areas of data quality: completeness, compliance, and correctness12.These areas are also reflected in the overall CMDB health score, which is calculated as the weighted average of the three KPIs12.

The other options, configuration, conciseness, and conformity, are not the areas of data quality that the CMDB Health Dashboard focuses on12.

Configuration is the process of defining and managing the characteristics of CIs, such as their attributes, relationships, dependencies, and status3.

Conciseness is the quality of being clear and brief, without unnecessary words or details4.

Conformity is the quality of being consistent with a set of rules, standards, or expectations5.


by Edna at Aug 26, 2024, 02:54 PM

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Daniel
3 months ago
Hmm, let's see. I'm going to go with B, C, and E. Completeness, configuration, and conformity. After all, you can't have a healthy CMDB without all those things in check. Though I have to admit, D does sound like the perfect superpower for any data geek out there.
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Rima
3 months ago
Clearly, the answer is A, C, and F. Correctness, configuration, and compliance - that's the way to go. I mean, who needs completeness when you have conformity? And let's be honest, if your data isn't compliant, you might as well just throw it out the window.
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Nicholle
2 months ago
I agree, correctness, configuration, and compliance are crucial for maintaining a healthy CMDB.
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Kara
2 months ago
Exactly! Those are the key areas to focus on for data quality.
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Aja
2 months ago
F) Compliance
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Kallie
2 months ago
C) Configuration
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Irene
2 months ago
A) Correctness
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Cherry
3 months ago
I'm just imagining someone trying to be 'concise' in a CMDB report. Like, 'Data's good, boss. Moving on.' Nope, that's not how it works!
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Isaac
2 months ago
E) Conformity, F) Compliance
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Gerald
3 months ago
A) Correctness, B) Completeness, C) Configuration
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Aleta
3 months ago
I believe Correctness, Completeness, and Conformity are the key areas to focus on.
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Rana
3 months ago
I agree with Levi. Those three areas are crucial for data quality.
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Nickolas
3 months ago
The CMDB Health Dashboard is all about making sure our data is in tip-top shape, and C, E, and F are definitely the way to go. I mean, who needs conciseness when you can have compliance, am I right? Just keep those configurations in line and you're golden!
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Eleonore
2 months ago
F) Compliance
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Antonio
3 months ago
E) Conformity
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Jessenia
3 months ago
A) Correctness
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Levi
3 months ago
I think the CMDB Health Dashboard focuses on Correctness, Completeness, and Configuration.
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