ServiceNow Exam CIS-HR Topic 7 Question 27 Discussion

Actual exam question for ServiceNow's Certified Implementation Specialist - Human Resources exam

Question #: 27
Topic #: 7

[All Certified Implementation Specialist - Human Resources Questions]

Scenario: You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly.

What else must be done to allow the Script Includes to work in the HR application?

AThe Status of the associated record on the Application Restricted Caller Access list must be set to Denied.

BYou must create a custom ACL to allow the script includes to work.

CThe Status of the associated record on the Application Restricted Caller Access list must be set to Allowed.

DYou must change Scope for the script includes to work.

Show Suggested Answer

Suggested Answer: A

https://hi.service-now.com/kb_view.do?sysparm_article=KB0759087

by Alecia at May 09, 2022, 06:53 AM

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