ServiceNow Exam CIS-ITSM Topic 1 Question 62 Discussion

The default value for this field is set in the Dictionary to 2020-01-01. Users may manually select a new date when

editing articles. However, this approach does not promote consistency for effective article management.

Consider setting the Valid to date as part of the publish Knowledge function in the KBWorkflow Script Include. If the

Valid to date depends on the type of article (e.g. Policy or Support article), a copy of the

Publishing workflow may be created with a branch for each article type/ category. (Since categories may be

different for each Knowledge Base, this would not be appropriate to include in the Script

Include logic.)