ServiceNow Exam CIS-ITSM Topic 2 Question 99 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 99
Topic #: 2

Your customer has a catalog item for Request VPN. They would like to adjust the cart layout for only the VPN item, so the Quantity field is not displayed. How would you meet this requirement?

AOn the Cart Layout, Columns tab, unselect Quantity column

BOn the Catalog Item, Columns tab, unselect Quantity column

COn the Catalog Item, Advanced View, unselect Use cart layout, select No quantity Most Voted

DOn the Catalog, Advanced View, unselect Use cart layout, select No quantity

EOn the Catalog Item, Cart Layout Related List, set the Quantity record to Inactive

Show Suggested Answer

Suggested Answer: C

by Judy at Sep 17, 2024, 09:42 AM

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Tora

2 months ago

Haha, option E is just plain silly. Marking the Quantity record as inactive? What is this, amateur hour?

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Clare

2 months ago

I would go with option B. Unselecting the Quantity column on the Catalog Item makes more sense to me than messing with the overall cart layout.

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Jerlene

1 months ago

Yeah, that makes sense. Let's go with option B then.

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Lisbeth

1 months ago

That's a valid point. Option A could be a more efficient way to achieve the desired result.

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Callie

1 months ago

I would go with option A. Adjusting it on the Cart Layout directly makes more sense to me.

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Wilbert

1 months ago

I agree, unselecting the Quantity column on the Catalog Item seems like the most straightforward solution.

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Kenia

2 months ago

I think option B is the best choice.

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Yan

2 months ago

I agree, changing it on the Catalog Item level seems like the most targeted approach.

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Luke

2 months ago

I think option B is the best choice too. It keeps things simple.

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Kip

2 months ago

I think Blondell is right, because the requirement is specifically for adjusting the cart layout for only the VPN item.

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Blondell

3 months ago

I disagree, I believe the correct answer is C) On the Catalog Item, Advanced View, unselect Use cart layout, select No quantity Most Voted.

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Candra

3 months ago

Option C seems the most straightforward way to hide the quantity field for just the VPN item. I like how it gives you the flexibility to customize the layout for a specific catalog item.

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