ServiceNow Exam CIS-SM Topic 4 Question 74 Discussion

Actual exam question for ServiceNow's CIS-SM exam

Question #: 74
Topic #: 4

[All CIS-SM Questions]

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

AQuickly identifies any recent incidents that occurred on components of the impacted service.

BNarrows down possible affected components when a service is impacted.

CHelps reduce the number of unplanned changes in a customer environment.

DHelps pinpoint code errors after a faulty application is identified.

EQuickly identifies any recent changes performed on components of the impacted service.

Show Suggested Answer

Suggested Answer: C, D, E

by Eric at Sep 07, 2024, 01:47 AM

Limited Time Offer

25%

Off

Get Premium CIS-SM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Marci

2 months ago

Hold up, did someone say 'code errors'? I'm sold on D! Although, I guess a service map could help with that too... Ah, the joys of incident resolution.

upvoted 0 times

...

Brent

2 months ago

I'm all about that A and E combo. Knowing where recent incidents happened and what changed recently? That's some Sherlock Holmes-level detective work right there.

upvoted 0 times

Twana

28 days ago

User 3: It's like having a roadmap to troubleshoot effectively.

upvoted 0 times

...

Celeste

1 months ago

User 2: I agree, it helps to quickly pinpoint the root cause.

upvoted 0 times

...

Dong

1 months ago

A and E are definitely key benefits.

upvoted 0 times

...

Tracey

2 months ago

Hmm, I'd go with B, E, and maybe C. Anything that can help reduce unplanned changes is a win in my book. It's like having a crystal ball for your infrastructure.

upvoted 0 times

Maybelle

29 days ago

Having a service map really does give you a better understanding of what's going on in your infrastructure.

upvoted 0 times

...

Tyra

1 months ago

C can also be helpful in preventing unplanned changes that could cause further issues.

upvoted 0 times

...

Geraldine

1 months ago

I agree, B and E are definitely important for narrowing down the affected components.

upvoted 0 times

...

Mari

2 months ago

I believe C could also be a benefit, as reducing unplanned changes can lead to more efficient incident resolution.

upvoted 0 times

...

Dell

3 months ago

I agree with Nieves, those options make sense. A service map can definitely help narrow down affected components.

upvoted 0 times

...

Alishia

3 months ago

Definitely B and E. Knowing what's connected to what is crucial when you're trying to put out a fire. And that recent changes info? Chef's kiss!

upvoted 0 times

Tracey

2 months ago

E) Quickly identifies any recent changes performed on components of the impacted service.

upvoted 0 times

...

Lisbeth

2 months ago

B) Narrows down possible affected components when a service is impacted.

upvoted 0 times

...

Rusty

2 months ago

A) Quickly identifies any recent incidents that occurred on components of the impacted service.

upvoted 0 times

...

Nieves

3 months ago

I think A, B, and E are the benefits of a service map during Incident resolution.

upvoted 0 times

...

Mariann

3 months ago

A service map is a lifesaver during incident resolution! It helps you zero in on the affected components like a laser pointer. I'd pick B and E for sure.

upvoted 0 times

Gladys

3 months ago

User 2

upvoted 0 times

...

Antonio

3 months ago

User 1

upvoted 0 times

...