Worldatwork Exam GR1 Topic 2 Question 84 Discussion

Actual exam question for Worldatwork's GR1 exam

Question #: 84
Topic #: 2

At a company communications event, several employees were awarded certificates for their roles in improving customer service. Later, their manager noticed some of the certificates in the trash bin. Which essential element for success did the manager miss?

ALink rewards to the performance evaluation

BEmploy meaningful rewards

CReward group or team accomplishments

DMake sure that measurement is accurate

Show Suggested Answer

Suggested Answer: B

by Olene at Sep 13, 2024, 08:40 PM

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Effie

2 months ago

Oh man, can you imagine the look on the manager's face when they saw those certificates in the trash? Talk about a morale-killer. They should have just handed out free donuts or something instead.

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Stephane

21 days ago

B) Employ meaningful rewards

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Tanja

23 days ago

C) Reward group or team accomplishments

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Helaine

1 months ago

A) Link rewards to the performance evaluation

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Marti

2 months ago

You know, if they had rewarded the whole team instead of just individuals, maybe the employees would have actually cared about those certificates. Teamwork is where it's at, am I right?

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Tabetha

1 months ago

C) Reward group or team accomplishments

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Rima

1 months ago

B) Employ meaningful rewards

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Crista

1 months ago

A) Link rewards to the performance evaluation

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Mitsue

2 months ago

Hah, I bet the manager forgot to even check if the measurement of their customer service improvements was accurate. They probably just handed out the awards based on hearsay.

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Roselle

1 months ago

D) Make sure that measurement is accurate

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Ardella

1 months ago

B) Employ meaningful rewards

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Carla

2 months ago

C) Reward group or team accomplishments

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Ellsworth

2 months ago

A) Link rewards to the performance evaluation

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Tegan

2 months ago

Dude, the answer is obviously B. Meaningful rewards are the key to keeping employees engaged and motivated. Those certificates were probably just a formality.

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Josephine

3 months ago

Oh come on, how hard is it to understand that the manager should have made sure the rewards were actually meaningful to the employees? Clearly, they just tossed the certificates in the trash, so there was no real impact.

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